Sending a Video From the Mobile App

From the mobile app, you can take pictures and videos to upload directly in your text message.

  1. Click on the green + sign icon on the bottom of your screen.
  2. Click on New message.
  3. Click on Add customer to add a recipient to your message.
  4. Click on the camera icon camera at the bottom of your screen.
  5. Click on Video and record your video.
  6. Wait until the video is uploaded in your message.
  7. Write your message or add a saved reply.
  8. Click on the paper plane icon plane to send your message.

Here is an example of a video that you can send using the app. Videos are a great tool to clearly show the vehicle's issues and speed up the approval process to begin repairs.