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Kimoby Pay

The Kimoby Pay section of the Metrics tab focuses on the financial aspect of Kimoby, such as the revenue generated from estimates, videos upselling, and more.


Selecting the Time Period


You can filter what period of time you want to view by clicking on the Time Period drop-down menu at the top left of the page.


Drilling Down


In any metric, you can left-click on any value shown in a box, table or graph and select Drill. This will give you a full breakdown of that specific value.


Downloading Metrics

You can download any or all of the metrics in this page as an Excel, CSV, or PNG file directly to your PC.


To download a specific metric:

  1. Click on the three dots icon download-Apr-08-2025-10-31-06-2804-PM on the top-right of the metric box.
  2. Click Download.
  3. Under File type, select Excel (XLSX), CSV, or PNG.
  4. Click Download.

To download all the metrics on this page:

  1. Click on the download icon download2 at the bottom-right of the page.
  2. Under Format, select the file type you prefer (PNG, Excel, CSV, or PDF).
  3. Click Create File.
  4. Click Download when the file is ready.


Kimoby Pay Metrics



Repair Order Payment Requests Benchmarks


The Benchmarks table does not show any data from your account, but it is a standard which can help you measure your usage of Kimoby for maximum success when it comes to using videos to your advantage.

 

Repair Order Payment Requests


Since this metric focuses on repair orders rather than payment requests, if a repair order contains multiple payment requests, it will only be counted once. Additionally, if multiple users are added as participants in a repair order that contains a payment request, it will be counted for both users, but only once for the Total.

For example: 

  • User A and User B are both participants in a repair order that contains a payment request.
  • The metrics will show that User A has 1 RO With Payment Request.
  • The metrics will show that User B has 1 RO With Payment Request.
  • The Total will still show 1 RO With Payment Request because only one total RO contains a payment request.

 

Repair Order Payment Requests Progress

This table shows the progress over time of the amount of repair orders that contained a payment request sent to a customer. This allows you to see your staff’s progress in regards to the usage of Kimoby Pay to send payment requests as well as how often customers use them to pay their invoice.


The Closed At timeframe (monthly view, weekly view, etc.) can be changed by using the Timeframe drop-down menu at the top of the page. 

 

Payment Requests Per User

The Payment Requests Per User metric shows, user-by-user, how many payment requests your users are sending on a monthly basis, as well as the total paid amounts.

You can filter what period of time you want to view by clicking on the Date drop-down menu at the top left of the page.