The Automation features lets you automate your appointment confirmations and reminders, which are triggered based on rules, timeframes, and customer activity. Automating labor-intensive tasks is a great way to save time and money with minimal effort, and create a better customer experience.
Customers will appreciate being reminded about their appointments and be able to confirm, cancel or reschedule. If customers still end up missing an appointment, you can automatically send them a message to ask if they would like to reschedule. By automating repetitive communication tasks, your team will reduce the number of calls, decrease no-shows, and simplify the workflow.