Appointments
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      1. Help Center
      2. Message Templates
      3. Appointments

      Examples of Appointment Reminder Messages

      Here are a few examples of messages you can use to send appointment reminders. Simply copy and paste the message in your conversations.

      Warning

      Do not change any of the words in { curly brackets }, as they will be replaced by your customer and company information.

      Change the words in [squared brackets], according to the desired information.

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      Appointment Reminder Messages

      General Appointment Reminder Messages


      • Hello { customer.name }, This is a reminder for your appointment with { company.name } on { appointment.start_at_date } at { appointment.start_at_time }. Please reply YES to confirm your attendance or NO if you are not able to make it. Thank you and have a good day!
      • Hello { customer.name }, This is a reminder for your appointment with { company.name } on { appointment.start_at_date } at { appointment.start_at_time }. Please reply YES to confirm your attendance or NO if you are not able to make it. Let us know when you would like to reschedule your appointment. Thank you!
      • Hello { customer.name }, This is a reminder that you have an appointment with { company.name } on { appointment.start_at_date } at { appointment.start_at_time }. Please reply YES to confirm your attendance or NO if you are not able to make it. Thank you and have a good day.
      • Hello { customer.name }, This is a reminder that you have an appointment on { appointment.start_at_date } at { appointment.start_at_time }. Please remember to bring your [IMPORTANT-DOCUMENT] with you. Please reply YES to confirm your attendance or NO if you are not able to make it. Thank you and have a good day.
      • Hello { customer.name }, You have an appointment booked with [STAFF-NAME] on { appointment.start_at_date } at { appointment.start_at_time }. Please reply YES to confirm your attendance or NO if you are not able to make it. Thank you.
      • Hello { customer.name }, This is a friendly reminder for your appointment tomorrow starting at { appointment.start_at_time } at { company.name } - [BUSINESS-ADDRESS]. Please reply YES to confirm your attendance or NO if you are not able to make it. Thank you!

      Appointment Reminder Messages for the Automotive Industry


      • Hello { customer.name }, Just a reminder for your appointment on { appointment.start_at_date } at { appointment.start_at_time }. Please note that we will keep your vehicle for [DURATION]. Please reply YES to confirm your attendance or NO if you are not able to make it. Should you need a courtesy vehicle, let us know. Thank you.
      • Hello { customer.name }, This is a reminder for your appointment on { appointment.start_at_date } at { appointment.start_at_time } with { company.name }. A courtesy vehicle has been reserved for you. Please reply YES to confirm your attendance or NO to cancel. Thank you and see you soon!
      • Hello { customer.name }, This is a reminder for your appointment on { appointment.start_at_date } at { appointment.start_at_time } here at { company.name }. A courtesy vehicle has been reserved for you. Please reply YES to confirm your attendance or NO if you are not able to make it. Thank you.
      • Hello { customer.name }, This is a reminder for your appointment on { appointment.start_at_date } at { appointment.start_at_time } at { company.name }. Our shuttle service will be available for you. Please reply YES to confirm your attendance or NO if you are not able to make it. Thank you.

      Appointment Reminder Messages for Property Management


      • Hello { customer.name }, This is a reminder that there will be a viewing of your apartment tomorrow at [TIME]. Let us know if you have any questions. Thank you! 
      • Hi { customer.name }, We just wanted to remind you that we'll be stopping by tomorrow at [TIME] for a viewing. Please note that your presence is not required. Thank you! 
      • Hello { customer.name }, This is a quick reminder that there will be a viewing of your apartment tomorrow at [TIME]. The viewing should take approximately 1 hour. Please note that your presence is not required. Thank you! 

      Appointment Reminder Messages for Human Resources


      • Hello { customer.name }, This is a reminder that you have a training tomorrow for { appointment.meta_description } on { appointment.start_at_time } at { appointment.meta_place }, { appointment.meta_address }. Please don't forget your uniform. Your training team. 
      • Hello { customer.name }, This is a reminder that we'll be meeting tomorrow for your interview at { appointment.start_at_time }. Please reply YES to confirm your attendance or NO if you are unable to make it. Thank you! 
      • Hello { customer.name }, This is a reminder that we'll be meeting tomorrow for your interview at { appointment.start_at_time }. Here is a link to our offices [URL]. Looking forward to meeting you! 
      • Hi { customer.name }, We're looking forward to meeting you tomorrow at { appointment.start_at_time }! If you have any issues or have any questions, you may call me at { company.phone_number }. See you soon! 
      • Hi { customer.name }, This is a reminder that tomorrow you are working at [PLACE] from [START TIME] to [END TIME]. Text back details if you have any questions. See you soon!

      Message Templates for Appointment Automation Replies


      After setting up an automated appointment reminder, you can activate and customize an automatic reply if your customer's response contains the words YES or NO.

      Here are a few message examples you can use.

       

      Examples when the response contains YES:

      • Hi { customer.name }, thank you for confirming your attendance. See you soon!
      • Hi { customer.name }, thank you for confirming your appointment. We're looking forward to seeing you! { company.name }

      Examples when the response contains NO: 

      • Thank you for letting us know of your cancellation. Just contact us when you're ready to reschedule. Have a great day!
      • Hello { customer.name }, thank you for letting us know. Please let us know your next availability and we'll reschedule. { company.name }