Help Centre

Unlock the full potential of Kimoby with tailored guides and best practices designed to fit your role.

Learn how to record, upload, and send videos through Kimoby.

Send instant messages to your clients, including multimedia files to create a memorable customer experience.

Send text messages automatically based on specific events and conditions to ensure customers are always kept informed.

Access and edit your customer's information.

Reduce no-shows by sending text reminders that enable customers to confirm, cancel or reschedule their appointment from their mobile phone.

Target specific customers based on their attributes and past purchases to send relevant promotional offers or safety recalls.

Create customer groups based on their attributes and past purchases to target them with Instant Marketing Campaigns.

Save your customers time by sending them payment requests directly to their mobile phones so they can pay from wherever they are.

Create and send detailed estimates that customers can easily understand to upsell your services.

View your metrics, such as how many messages you've received or your customer's satisfaction ratings, amongst other insights.

Match your customers with data you already have on them (such as VIN numbers) to create groups for Instant Marketing Campaigns.

Collect timely emotional feedback from your customers about your business to leverage actionable insights and improve satisfaction.

Facilitate internal communication by sharing relevant information in real-time across teams.

Manage your fleet and create loaner vehicle bookings for your customers.

Send messages and share pictures and videos with other users.

Learn more about the mobile app's technical details such as updates and minimum devices requirements.

Explore tutorials and learn how Business Instant Messaging can help your business do more with less.

Find pre-written message templates that you can copy, paste, and edit according to your needs.

Update your billing information and manage your Kimoby Plan.

Explore your user account settings, such as managing your profile, and your company account settings.