Managing Conversations

Overview

This section covers how to stay on top of your conversations. Assign conversations to the right team member, get notified when one's gone unanswered, and set rules to automatically close conversations once they're resolved. Pick an action below to get started.

FAQs

Click any question to open a short in-app tour that shows you exactly how it works in Kimoby.

• How do I assign a conversation to another user?
• How can I get notified for unanswered conversations?
• How do I automatically close conversations?