Creating and Sending Messages

Overview

This section covers the message editor and everything it offers: composing and sending messages, using AI to refine your writing, saving replies for common questions, adding custom attributes, scheduling messages for later, translating for any customer, and using internal notes to communicate with your team. Pick an action below to get started.

FAQs

Click any question to open a short in-app tour that shows you exactly how it works in Kimoby.

• How do I send a message? 
• How can I use AI to improve my text? 
• How do I create and use saved replies?
• How do I use custom attributes?
• How do I schedule a message to send later? 
• How do I translate my message to another language?
• How do I use internal notes?