Automated Messages
Send text messages automatically based on specific events and conditions, so as to ensure customers are always informed and kept in the loop.
Articles
- Creating automations
- Assigning replies automatically
- Understanding rules to target customers
- Setting an advisor introduction automation
- Advisor introduction messages examples
- Setting a missed appointment message automation
- Missed appointment messages examples
- Setting a CSI automation
- Customer satisfaction messages examples (CSI)
- Setting an X month reminder automation
- X month reminder messages examples
- Editing an automation
- Changing the active/inactive status of an automation
- Deleting an automation
- Viewing the results of your automation
- Viewing the response rate per automation
- Viewing the sentiment analysis per automation
- Using automation filters