Automated Messages
Send text messages automatically based on specific events and conditions, so as to ensure customers are always informed and kept in the loop.
Articles
- Introducing automations
- Creating automations
- Activating an automation from the library
- Assigning replies automatically
- Understanding rules to target customers
- Viewing your automation message
- Creating an advisor introduction automation
- Advisor introduction messages examples
- Creating a missed appointment message automation
- Missed appointment messages examples
- Creating a CSI automation
- Customer satisfaction messages examples (CSI)
- Creating a vehicle ready automation
- Vehicle ready messages examples
- Creating an X month reminder automation
- X month reminder messages examples
- Editing an automation
- Changing the active/inactive status of an automation
- Deleting an automation
- Exporting your automations results
- Viewing the results of your automation
- Viewing the response rate per automation
- Viewing the sentiment analysis per automation
- Using automation filters