Automated Messages
Send text messages automatically based on specific events and conditions, so as to ensure customers are always informed and kept in the loop.
Articles
- Introducing Automations
- Creating Automations
- Activating an Automation from the Library
- Assigning Automation Replies
- Understanding the Rules to Target Customers
- Viewing your Automation Messages
- Creating an Advisor Introduction Automation
- Advisor Introduction Message Examples
- Creating a Missed Appointment Message Automation
- Text Message Examples for Missed Appointments
- Creating a CSI Automation
- Customer satisfaction messages examples (CSI)
- Creating a vehicle ready automation
- Vehicle ready messages examples
- Creating an X month reminder automation
- X month reminder messages examples
- Editing an automation
- Changing the active/inactive status of an automation
- Deleting an automation
- Exporting your automations results
- Viewing the results of your automation
- Viewing the response rate per automation
- Viewing the sentiment analysis per automation
- Using automation filters
- Creating a Review Request Automation
- Creating a Payment Request Automation
- Understanding the results of a Review request automation
- Understanding the Results of a Payment Request Automation