Help articles & feature walkthroughs
How to use Kimoby
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Exchange text messages, pictures and multimedia documents back and forth with your customers.
Navigating through the conversation screen
Starting new conversations with customers
Keeping conversations going, from anywhere in Kimoby
Writing internal notes to add context to conversations
Personalizing messages with custom attributes
Setting default fallback values for empty attributes
Creating reusable preset message templates
Inserting saved preset messages into conversations
Ready-to-use message templates for reminders and follow-ups
Joining files in conversations
Taking pictures and videos
Closing and opening conversations
Closing conversations automatically
Assigning conversations when a new conversation is created
Viewing a user’s conversations
Getting a received acknowledgement when sending a message
How do you like using Kimoby?