Viewing the Message Source in Conversations

In your conversations, you can see where the message originated from. This lets you easily track whether a message was sent through a campaign, an automation or another type of message.

In Conversations

In a user's conversations, the source will appear directly underneath the message.

Click on the name of the source to be redirected to where the message was sent from.

You can also see what time the message was sent or how many days ago the message was sent.

Did you find it helpful? Yes No

Ready to get started?