Sending Messages to Your Customers in the Language of Your Choice

When starting a new message or from any ongoing conversation, you can write a message and Kimoby can translate it in any language of your choice before you send it to your customer.

  • From a new message or any ongoing conversation, click on Translate in your message box.
  • Type your message in the text area on the left of your message box and select the language in which you are writing your message.
  • Choose the language you wish to translate your message to.
  • Click on Translate.
  • After clicking on Translate, you can always edit your message and have it translated again, as many times as needed.
  • Click on Send.

Once sent, you can always view your original message by clicking on the eye icon under your message.

If you wish, you can translate a saved reply. If there are custom attributes in that saved reply, when translating, Kimoby will replace them with the customer's personal information before sending it.

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