When starting a new message or from any ongoing conversation, you can write a message and Kimoby can translate it in any language of your choice before you send it to your customer.
- From a new message or any ongoing conversation, click on Translate in your message box.
- Type your message in the text area on the left of your message box and select the language in which you are writing your message.
- Choose the language you wish to translate your message to.
- Click on Translate.
- After clicking on Translate, you can always edit your message and have it translated again, as many times as needed.
- Click on Send.
Once sent, you can always view your original message by clicking on the eye icon under your message.
If you wish, you can translate a saved reply. If there are custom attributes in that saved reply, when translating, Kimoby will replace them with the customer's personal information before sending it.