From a new message or any ongoing conversation, you can write a message in the language of your choice and Kimoby can translate it and send it to your customers.
- From a new message or any ongoing conversation, click on Translate, in you message box.
- Type your message in the text area, on the left of your message box, and select in which language you are writing your message.
- Choose the language you wish to translate your message in.
- Click on Translate.
- After clicking on Translate, you can always edit your message and have it translate it again, as many times as needed.
- Click on Send.
Once sent, you can always view your original message by clicking on the eye icon, under your message.
If you wish, you can translate a saved reply. If there are custom attributes in that saved reply, when translating, Kimoby will replace them by the customer's personnal information before sending it.