Removing a customer's exclusion from a group

After excluding customers from a group, you can always remove that exclusion and add back customers in your group.

  • Click on the Groups  tab, on the left side of your screen.
  • Click on the group for which you wish to add back customers or remove an exclusion.
  • Click on Excluded customers.
  • Select the customers you wish to Add to group or Remove exclusion.
    • If you click on Add to group, the customers will be added manually to the group.
    • If you click on Remove exclusion, the customers' exclusion will be removed so, if the customer matches the rules he will be re-added to the group but, if was added manually to the group, he will not fall back into the group.
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