After excluding customers from a group, you can always remove that exclusion and add back customers in your group.
- Click on the Groups
tab, on the left side of your screen. - Click on the group for which you wish to add back customers or remove an exclusion.
- Click on Excluded customers.
- Select the customers you wish to Add to group or Remove exclusion.
- If you click on Add to group, the customers will be added manually to the group.
- If you click on Remove exclusion, the customers' exclusion will be removed so, if the customer matches the rules he will be re-added to the group but, if was added manually to the group, he will not fall back into the group.