How customers will get a canceled payment request through text using Kimoby Pay

If you cancel a payment request, the invoice will update automatically and the customer will also see those changes on the invoice, from their mobile phone.

Here are the steps for your customers, when they get a canceled payment request.

  • Go to your text messages on your phone.
  • Click on the payment request conversation.
  • Click on the secure link to proceed to your payment. The page will automatically open in your browser.

  • Refresh your page.

As displayed on your mobile phone, the invoice will be canceled and you will not be able to proceed to the payment.

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