You can tag any of your teammates in conversations or customer profiles throughout Kimoby.
This can be helpful when you are assigning a conversation to another user, communicating internally, etc.
- From any ongoing conversation or customer profile, click on Internal Note or Notes above your message box.
- In the yellow background box, click on @ or enter an @ sign from your keybord and a list of all users in your account will appear.
- Select the user you wish to tag in your internal note. You can tag as many users in your internal note as you wish.
- Click on Add .
- From any ongoing conversation or customer profile, click on the internal note icon, at the bottom of your message box.
- In the yellow background box, click on @ or enter an @ sign from your keybord and a list of all users in your account will appear.
- Select the user you wish to tag in your internal note. You can tag as many users in your internal note as you wish.
- Click on the paper plane icon to add your note in the conversation.
Instantly, the user that was tagged in your message will receive a notification that he was tagged in the app.