Appointment confirmation requests

Directly in EasyDeal, you can send confirmations messages to your customers through SMS.

By clicking on SMS at the top of your screen, the confirmation request will be sent to the customer of your choice and you will be able to pursue the conversation in Kimoby. 

You can read this article to find out how sending SMS messages from EasyDeal works.

Messages examples :

WARNING

Do not change any of the words highlighted in blue, in { curly brackets }, they will be replaced by your customer and/or company's information.

Here are a few examples of confirmation request messages that you can send to your clients. 

Simply copy and paste the desired example in your message.

Hello { customer.name }, this is a reminder for your meeting of { appointment.start_at_date } at { appointment.start_at_time } at { company.name }. Please respond YES to confirm, or respond NO to decline. Thank you.


Hello { customer.name }, this is a reminder for your delivery meeting of { appointment.start_at_date } at { appointment.start_at_time } at { company.name }. Please respond YES to confirm, or respond NO to decline. Thank you.


Hello { customer.name }, this is a reminder for your test drive meeting of { appointment.start_at_date } at { appointment.start_at_time } at { company.name }. Please respond YES to confirm, or respond NO to decline. Thank you.


Hello { customer.name }, would { appointment.start_at_time } today work for you to come in and sign sign your contrat and take posession of your new vehicle?


Hello { customer.name }, to take posession of your new vehicle on { appointment.start_at_date }, you will need to bring a couple of documents (Void cheque, insurances papers, etc.). You will need to provide a payment for your license registration. Thank you and see you soon.

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