Text Message Examples for Missed Appointments

WARNING

Do not change any of the words highlighted in blue in { curly brackets }, they will be replaced by your customer and/or company information.

Here are a few examples of missed appointment messages that you can send. 

Simply copy and paste the message in your conversation.

General missed appointment messages:

Hello { customer.name }, We missed you today at { appointment.start_at_time } here at { company.name }. To reschedule your appointment with us, reply APT or call us at { company.phone_number }. Thank you and see you soon!


Hello { customer.name }, We didn't see you today at { company.name }. Let us know when would be the best time to reschedule your appointment. Thank you and see you soon!


Hello { customer.name }, You had an appointment with { company.name } today at { appointment.start_at_time }. To reschedule, reply APT to this message, or call us at { company.phone_number }. Thank you and see you soon!


Hello { customer.name }, Sorry you had to miss your appointment with { company.name } today. Do you still need an appointment with us? You can reply back to this message to reschedule, or call us at { company.phone_number }. Thank you! 


Missed appointment messages for property management:

Hello { customer.name }, Sorry you couldn't make it to the viewing of the apartment today. Would you still be interested in visiting the apartment? Reply back APT to reschedule, or call us { company.phone_number }. Thank you! 


Hello { customer.name }, We were looking forward to meeting you today. Are you still interested in the apartment? Reply back YES and I will contact you to schedule the apartment viewing. Thank you!

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