Ready-to-use saved replies for reminders and follow-ups

WARNING

Do not change any of the words highlighted in blue, in { curly brackets }, they will be replaced by your customer and/or company's information.

Change the words highlighted in yellow, in [ square brackets ], according to the desired information.

Here are a few examples of saved replies that you can send to your customers. Simply copy-paste the desired message in your conversation.

You can also create reusable saved replies for your most used messages and save them for you and your team.

Saved replies :

Hello { customer.name }, we've noticed you weren't able to come in for your appointment at { company.name }. To reschedule your appointment, please contact us by replying to this message or calling us at { company.phone_number }. Thank you! 


Hello { customer.name }, thank you again for visiting { company.name | your vet clinic }. As discussed, here's the link to show you how to brush { customer.meta_pet_s_name | write your fallback value } teeth: [enter your URL]. Don't hesitate to contact us for any other questions. 


Hello { customer.name }, simple message to let you know that the diagnosis on your [vehicle/ bicycle/motorcycle/etc.] was just done.  Please contact us by replying to this message or calling us at { company.phone_number } as soon as possible to confirm if you want to proceed with the repairs needed. Thank you! { company.name }


Hello { customer.name }, we just order a part for your [vehicle/ bicycle/motorcycle/etc.] and need to keep it for repairs. For more information, please contact { company.name } at { company.phone_number}. Thank you! 


Hello { customer.name }, your food order will be delivered on [delivery date], at [delivery time]. Please confirm by answering YES to this message. Thank you! 


Hello { customer.name }, just a simple message to tell you that your [vehicle/ bicycle/motorcycle/dry cleaning/food/etc.] is ready for pick up. Contact us by replying to this message or calling us at { company.phone_number }. Thank you! { company.name }


Hello { customer.name }, we have a question regarding your [vehicle/ bicycle/motorcycle/etc.], could you contact us by calling at { company.phone_number }. Thank you! { company.name}


Hello { customer.name }, we have a question regarding your visit, could you contact us by calling at { company.phone_number }. Thank you! { company.name}


Hello { customer.name }, simple message to let you know that we received your vehicle key in the night drop box this morning for your appointment. We will let you know as soon as it's ready for pick up. If you have questions or concerns, please let me know. Thank you!


Thank you { customer.name } for taking the time to send us your rating and feedback. Share your experience with us on Google at [enter your Google URL]. See you soon!


Hello { customer.name }, we've noticed that your vehicle may need an interior wash. We can have it done as we doing the repairs needed. Let us know or else, we will let you know when your vehicle is ready for pick up. Thank you!

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