Starting new conversations with customers

You can attach any types of file to your text messages such as pictures, images, PDF files, etc.

You can also send the same text message to a maximum of 10 customers.
Just add them in the recipient field, type your text message and use custom attributes to personalize your message or use preset messages.

Send a quick message

If the customer you wish to write a new text message to is not in your customer database, you can directly add that customer through a quick message.

Send a text message through a customer profile

  • Click on the Customers  tab, on the left side of your screen.
  • Search for the customer you wish to start a new conversation with, in the search field, on the left side of your screen.
  • Click on the customer's name to access his profile.
  • Click on New message, under the customer's name.
  • Type your message in the message box or insert a preset message. You can add custom attributes and emojis to your message.
  • Click on Send .
Did you find it helpful? Yes No

How do you like using Kimoby?