When you open Kimoby, you will be greeted with the conversations screen.
The Users section
- List of all the users on your Kimoby account, and how many conversations they have.
- You can click on different users to see their assigned conversations.
The Conversations section
- You can click on the conversations you wish to see and interact with.
- You can also click on the checkbox on the left of a conversation. From here you can choose to close, open, or reassign a conversation.
- You can search through opened or closed conversations for a specific customer.