Creating automations

You can create automations that are sent before or after an appointment.

  • Click on Automations, on the left side of your screen. 
  • Click on  New automation.  

At each step, you can click on Delete if you wish to start over or delete your automation.

Choose name

Creating automated messages sent after specific customer events

  • Choose the name of your automation.
  • Choose whether you want to send your automation before or after the appointment 
  • Click on Next.

Assign replies

Handling incoming replies to automatically sent messages in Kimoby

  • Choose the user you want to assign the automation responses to. 
  • You can also alert specific user have have notifications sent to them.
  • Click on Next.
Tips and tricks

You can turn on emoticon detections and Kimoby will automatically sort positive and negative responses.

Target customers

Create message

Writing content for automated messages in Kimoby

  • Write the message you want to send with your automation. Here are a few examples here
  • You will see a preview of your message and you can send a test to the number you want. 
  • Click on Next.

Set delivery time

Schedule delivery time for automated messages in Kimoby

  • Set up the date and time you wish your automation to be sent at. 
  • Click on Create automation

Throughout the whole set up, you can go back to each step before saving your automation. 

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