Got a question?

Keep in mind

We are located in Quebec City, Canada, so we are operating in the Eastern time zone(GMT).

Got a question? Need some help? Kimoby's support is always there to help! 

How to contact Kimoby

  • Click on the interrogation mark ? at the bottom left of your Kimoby app screen. 
  • Click on the way you want to communicate with us:
    • Help Center, which leads to our articles explaining various functions.
    • Chat With Us, which opens a chat for you to send us instant messages.
      • Click on New conversation and someone from our support team will answer you as soon as possible. 
      • You can address your message to someone in particular, and that person will be notified that you have written her a message. 
      • Some conversation may not have the chat option, so just click on New conversation and your message will be sent to us. 
    • Call Us, which gives you our phone number to call.

  • Click on the settings icon, at the bottom of your screen.
  • Click on Contact us to chat with us.
  • Click on Visit help center to get a collection of articles on our app.
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