You can create your own set of saved replies that will be available for your team.
I can be useful to save the messages that are most often sent.
Here are a few examples that you could use.
- Click on your name, at the top right corner of your screen.
- Click on Company settings.
- Click on Saved replies in the sub-menu, on the left side of your screen.
- Click on Create a message.
- Add a title to your message.
- Write your message in the message box. You can personalize your messages by clicking on the custom attribute icon and add emojis by clicking on the smiley face icon .
- Click on Create message to save your saved reply.