You can create your own set of saved replies that will be available for your team.
It can be useful to save the messages that are most often sent.
Here are a few examples that you could use.
- Click on your name, at the top right corner of your screen.
- Click on Company settings.
- Click on Saved replies in the sub-menu, on the left side of your screen.
- Click on Create a message.
- Add a title to your message.
- Write your message in the message box. You can personalize your messages by clicking on the custom attribute icon and add emojis by clicking on the smiley face icon .
- Click on Create message to save your saved reply.