Understanding appointment statuses

The appointments section allows you to quickly view the status of your appointments and see how your customer has responded.

Each appointment status is presented with a specific colour scheme for easy identification:

  • Green check : The customer or you have confirmed the appointment.
  • Yellow dash : The appointment is still pending and has not been responded to.
  • Blue circled arrow : The appointment was rescheduled.
  • Red x : The appointment has been canceled.

Kimoby will automatically change the appointments statuses when your customers will answer YES or NO to the appointment reminder message. If a customer replies anything else, you can change the status manually.

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