Understanding Appointment Statuses

The appointments section allows you to quickly view the status of your appointments and see how your customers have responded.

Each appointment status is presented with a specific colour scheme for easy identification:

  • Green check: The appointment has been confirmed by the customer or yourself. 
  • Yellow dash: The appointment is still pending and has not been responded to.
  • Blue circled arrow: The appointment was rescheduled.
  • Red X: The appointment has been canceled.

Kimoby will automatically change the appointment statuses when your customers will answer YES or NO to the appointment reminder message. If a customer replies anything else, you can change the status manually.

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