Only Admin users can perform this action.
At times a colleague might leave your company, and it becomes necessary to delete his or her profile without loosing their conversations with your clients.
- Go to your company settings.
- Click on Users, on the left, under your company settings.
- Choose the user you wish to delete.
- Click on the trash icon located all the way to the right of each user names.
- Select the user you wish to assign all the previous conversations the user to delete had.
- Click on Transfer and delete to delete the user.