Only Admin users can perform this action.
At times, a colleague might leave your company and it becomes necessary to delete his or her profile without loosing their conversations with your clients.
- Click on your name, at the top right corner of your screen.
- Click on Users, on the left side of your screen.
- Choose the user you wish to delete.
- Click on the trash icon , on the right of each user names.
- Select the user you wish to assign all the previous conversations the user to delete had.
- Click on Transfer and delete to delete the user.