Appointment reminder messages examples

WARNING

Do not change any of the words in { brackets }, they will be replaced by your customer and/or company's information. 

Change the words [HIGHLIGHTED IN YELLOW] according your company's and/or customer's information.

Here are a few examples of appointment reminder messages that you can send to your clients. 

Simply copy and paste the desired message in your automation message.

Appointment messages :

Hello { customer.name }, this is a reminder of your appointment with { company.name } on { appointment.start_at_date } at { appointment.start_at_time }. Please reply YES to confirm your attendance or NO if you are not able to make it. Thank you and have a good day.


Hello { customer.name }, just a friendly reminder that you have an appointment with { company.name } on { appointment.start_at_date } at { appointment.start_at_time }. Please reply YES to confirm your attendance or NO to cancel. Thank you and have a good day.


Hello { customer.name }, this is a reminder that you have an appointment on { appointment.start_at_date } at { appointment.start_at_time }. Please remember to bring your [IMPORTANT-DOCUMENT] with you. Please reply YES to confirm or NO to cancel. Thank you and have a good day.


Hello { customer.name }, you have an appointment booked with [STAFF-NAME] on { appointment.start_at_date } at { appointment.start_at_time }. Please reply YES to confirm your attendance or NO to cancel. Thank you.


Hello { customer.name }, this is friendly reminder of your appointment tomorrow starting at { appointment.start_at_time } at { company.name } - [BUSINESS-ADDRESS]. Please reply YES to confirm your attendance or NO to cancel. Thank you!


Hello { customer.name }, just a reminder of your appointment on { appointment.start_at_date } at { appointment.start_at_time }. Please note that we will be performing maintenance on your vehicle during your stay with us. Please reply YES to confirm your attendance or NO to cancel. Thank you. { company.name }


Hello { customer.name }, we are confirming your appointment with { company.name } on { appointment.start_at_date } at { appointment.start_at_time }. Thank you and see you soon!


Hello { customer.name }, friendly memo to confirm your appointment on { appointment.start_at_date } at { appointment.start_at_time }. Thank you and see you soon! { company.name } { company.phone_number }


Hello { customer.name }, following your inquiry, I am confirming your appointment on { appointment.start_at_date } at { appointment.start_at_time }. Looking forward to seeing you, { company.name }

Pre-booked messages :

Hello { customer.name }, your next appointment is on { appointment.start_at_date } at { appointment.start_at_time }. Please reply YES to confirm your attendance or NO to cancel. Thank you!
{ company.phone_number } 
{ company.name }


Hello { customer.name }, your next appointment with { company.name } is on { appointment.start_at_date } at { appointment.start_at_time }. Please reply YES to confirm your attendance or call { company.phone_number } if you're unable to attend. Thank and have a good day.

Other types of messages :

Hello { customer.name }, just a reminder of your appointment on { appointment.start_at_date } at { appointment.start_at_time } here at { company.name }. A courtesy vehicle has been reserved for you. Please reply YES to confirm your attendance or NO to cancel. Thank you.


Hello { customer.name }, just a reminder of your appointment on { appointment.start_at_date } at { appointment.start_at_time } at { company.name }. Our shuttle service will accompany you to the predestined location. Please reply YES to confirm your attendance or NO to cancel. Thank you.

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