Starting a conversation with your customers

Tips and tricks

You can join any types of file to your text messages such as pictures, videos, PDFs, etc. Click here to find out more! 

Send a quick message

  • Click on New message at the top left corner of your screen.
  • Search for a customer by name or phone number allows you to search for your customer by their name or phone number.
  • Type your message in the message box.
  • Click on Send at the bottom right corner of the message box to send your message.

If the customer you wish to write a message to is not in your database, you can directly add him through your quick message

You can also send the same message to a maximum of 10 customers. For example, if there is any events that makes it impossible for you to offer your services on a specific moment and you have to contact all customers coming in for an appointment that they will be contacted later to reschedule.

Send a message through the customer's profile 

  • Go to the customer section, on the left side of your screen.
  • Search for the customer you wish to start a conversation with.
  • Click on the customer's name to access his contact information. 
  • Click on New message, right under the customer's name. 
  • Type your message in the message box.
  • Click on Send at the bottom right corner of the message box to send your message.
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