When you open Kimoby, you will be greeted with the conversations screen .
The Users section
List of all the users on your Kimoby account, and how many conversations they have.
You can click on different users to see their assigned conversations.
The Conversations section
- You can click on the conversations you wish to see and interact with.
- You can also click on the checkbox on the left of a conversation. From here you can choose to close, open, or reassign a conversation.
- You can search through opened or closed conversations for a specific customer.